Website Maintenance
Keep Your Website Secure, Fast, and Working - Without the Headache
Websites are not set-and-forget. CMS updates, security patches, broken links, expired certificates, slow pages - small issues compound into big problems. Our maintenance plans keep everything running smoothly so you can focus on your business.
An unmaintained website is a ticking clock. Outdated plugins create security holes, skipped backups risk total data loss, and unmonitored uptime means you find out your site is down from customers - not alerts. Our maintenance plans prevent all of that.
Our maintenance service covers CMS and plugin updates tested in staging before production deployment, automated daily backups stored off-site with monthly restoration tests, and 24/7 uptime monitoring with alerts triggered within minutes of downtime. Security scanning runs automated malware detection, vulnerability checks, and security header validation on a weekly schedule. Performance monitoring tracks Core Web Vitals and page load times so we catch regressions before they affect your rankings. Content update hours are included in every plan for text changes, image swaps, and minor layout adjustments. Monthly reports summarize all activities performed, uptime percentage, performance metrics, issues resolved, and proactive recommendations. Plans are month-to-month with no long-term contracts.
- Daily off-site backups with monthly restoration testing to verify they actually work
- 24/7 uptime monitoring with alerts triggered within minutes of any outage
- Security updates tested in staging before production to prevent breakage
- Month-to-month plans with no long-term contracts and transparent monthly reporting
What's included
What You Get
Software & Security Updates
Regular updates to your CMS, plugins, frameworks, and dependencies. We test updates in staging before applying to production to prevent breakage.
Daily Backups
Automated daily backups of your database and files stored off-site. Quick restoration in case anything goes wrong - tested monthly to ensure they actually work.
Uptime Monitoring
24/7 monitoring with instant alerts when your site goes down. We respond to outages within hours, not days. Monthly uptime reports included.
Performance Monitoring
Regular Core Web Vitals checks and load time monitoring. We catch performance regressions before they affect your search rankings or user experience.
Security Scanning
Automated malware scans, vulnerability detection, and security header checks. If something is found, we fix it immediately as part of the plan.
Content Updates
Text changes, image swaps, new pages, and minor layout adjustments handled by our team. No need to learn the CMS if you do not want to.
Monthly Reporting
Clear monthly reports covering uptime, performance metrics, updates applied, issues resolved, and recommendations for improvement.
Perfect for
Perfect For
- Business websites that need to stay reliable
- E-commerce stores where downtime means lost revenue
- WordPress sites requiring regular updates
- Companies without an in-house technical team
- Websites handling sensitive customer data
Our Process
How We Work
Site Audit
We review your current website: technology stack, hosting setup, security posture, performance baseline, and any existing issues. This becomes the starting point for the maintenance plan.
Plan Selection & Setup
Based on the audit, we recommend the right maintenance plan. We set up monitoring, backup systems, staging environments, and documentation.
Ongoing Maintenance
Regular scheduled maintenance: updates, backups, scans, and content changes. Emergency support for urgent issues outside the regular schedule.
Monthly Review
Monthly report with all activities, metrics, and proactive recommendations. Quarterly review call to discuss larger improvements or upcoming changes.
Pricing
Pricing Tailored to Your Project
Maintenance plans are billed monthly with no long-term contracts. You can adjust or cancel your plan at any time with 30 days notice.
Essential
On Request
- Software & security updates
- Daily backups
- Uptime monitoring
- Security scanning
- Up to 1 hour content updates/month
- Email support
Professional
On Request
- Everything in Essential
- Performance monitoring
- Up to 3 hours content updates/month
- Monthly reporting
- Priority email & chat support
- Staging environment
Premium
On Request
- Everything in Professional
- Up to 8 hours updates/month
- Emergency response (4-hour SLA)
- Quarterly strategy review
- Phone support
- Dedicated account manager
FAQ
Frequently Asked Questions
Our monitoring detects outages within minutes. Response time depends on your plan - Premium clients get a 4-hour SLA, Professional within 8 hours, Essential within 24 hours. Critical outages are always prioritized regardless of plan.
Yes. We maintain websites built by other agencies or developers. We start with an audit to understand the codebase and document everything before beginning regular maintenance.
WordPress, Nuxt.js, Next.js, Webflow, Shopify, and custom-built websites. If your site runs on web technology, we can maintain it.
Yes. Additional work beyond your plan hours is billed at our standard hourly rate. We always notify you before exceeding your included hours.
No. Our maintenance plans are month-to-month. We believe in earning your business every month, not locking you into long contracts.
We can manage your hosting as part of the maintenance plan, or work with your existing hosting provider. We recommend hosting setups but never lock you into our infrastructure.