Project Support
Rescue Your Abandoned Project. Or Keep Your Site Running Smoothly.
Projects gone wrong? Developer disappeared? Site broken? We take over problematic projects, fix issues, add features, and provide ongoing maintenance.
Services
What We Offer
Project Takeover
Your previous developer disappeared or isn't delivering?
We take over incomplete or problematic projects and get them across the finish line.
- Comprehensive code audit
- Assess what's salvageable vs. needs rebuild
- Create rescue plan with timeline
- Complete the project
- Launch successfully
Quoted after assessment
Bug Fixes & Troubleshooting
Something broken? Site not working right?
We investigate issues, identify root causes, and fix problems permanently.
- Forms not sending
- Pages not loading
- Mobile layout broken
- Checkout not working
- Database errors
- Security vulnerabilities
- Plugin conflicts
- Performance issues
Quoted per project
Code Review & Optimization
Site is slow? Code is messy?
We audit your codebase, identify problems, and optimize for performance.
- Code quality & best practices
- Performance bottlenecks
- Security vulnerabilities
- Database efficiency
- Frontend optimization
- Mobile responsiveness
- SEO technical issues
Quoted after assessment
Feature Development
Need to add new functionality?
We add features to existing sites and applications without disrupting what works.
- New pages/sections
- E-commerce functionality
- User registration/login
- Payment integration
- Email automation
- API integrations
- Admin features
- Reporting/analytics
Quoted per feature
Migration & Upgrades
Moving to new platform or upgrading old systems?
We migrate sites between platforms or upgrade old frameworks safely.
- WordPress to headless
- Old PHP to modern framework
- Joomla/Drupal to WordPress
- Shopify to WooCommerce
- HTTP to HTTPS
- Old hosting to new
Quoted after assessment
Security Hardening
Website hacked or want to prevent attacks?
We secure your site against threats and clean up hacked sites.
- Malware removal
- Security audit
- Firewall setup
- SSL implementation
- User access review
- Backup strategy
- Monitoring setup
Quoted after assessment
Maintenance
Monthly Maintenance Plans
Basic
Custom plan
Perfect for small sites that just need maintenance
- Security updates (weekly)
- Plugin/theme updates
- Daily backups (30-day retention)
- Uptime monitoring (99.9%)
- Monthly performance report
- 4 hours support time
- Email support (24-hour response)
Professional
Custom plan
For sites needing regular updates and changes
- Everything in Basic
- Content updates (text, images)
- Minor design changes
- Performance optimization
- Advanced analytics review
- 8 hours support time
- Slack support (4-hour response)
- Priority queue
Premium
Custom plan
For sites requiring active development
- Everything in Professional
- New feature development
- Strategic consulting
- Quarterly planning calls
- Proactive recommendations
- 16 hours support time
- Phone support (2-hour response)
- Highest priority
Success Stories
Recent Rescues
E-commerce Rescue
A client had been working with another agency for 8 months. The site still wasn't live. When we audited the code, 70% of it needed to be scrapped.
What We Did
- Audited existing code (70% unusable)
- Rebuilt e-commerce functionality properly
- Integrated payment gateway correctly
- Optimized performance
- Launched in 6 weeks
Results
- Site launched successfully
- Launching cost less than starting from scratch
- Site processing consistent monthly revenue
- Ongoing maintenance with us
WordPress Performance
A corporate site was taking over 15 seconds to load. The company was losing leads -- visitors were bouncing before the page finished rendering.
What We Did
- Performance audit identified 12 major issues
- Cleared 120,000 spam comments from the database
- Replaced bloated plugins
- Image optimization
- Caching setup
- Code cleanup
Results
- Load time dropped to 1.8 seconds
- Bounce rate down 65%
- Lead form submissions up 4x
- Search rankings recovered
Security Cleanup
A WordPress site had been compromised. Malware was routing spam through the domain. Google had blacklisted it.
What We Did
- Malware removal
- Security audit found vulnerabilities
- Hardened security
- Submitted to Google for review
- Setup monitoring
Results
- Site cleaned within 48 hours
- Google blacklist removed in 5 days
- No reinfection after 18+ months
- Client now on monthly maintenance plan
FAQ
Support Questions
For maintenance plans, we can onboard within 3-5 days. For project takeovers, initial audit within 1 week.
Maintenance plans are month-to-month. Cancel anytime with 30 days notice.
We notify you when approaching the limit. Additional hours can be purchased or you can upgrade your plan.
We work with WordPress, Laravel, React, Next.js, Vue, Node.js, PHP, custom CMS. If your tech is unusual, we'll assess.
Yes. AWS, DigitalOcean, WP Engine, Kinsta, SiteGround, etc.
Yes. Anytime. Changes take effect next billing cycle.
